Terms of Service

Last updated: July 27, 2026

Service

Zoodi Direct provides tools for businesses to manage knowledge, test AI-generated replies, and respond to customer messages through approved platform APIs.

Acceptable Use

• Use the service only for business accounts and messaging channels you are authorized to manage.
• Do not use the service for spam, deceptive messaging, harassment, illegal activity, or platform policy violations.
• Do not upload secrets, passwords, payment credentials, or unnecessary sensitive personal data as assistant knowledge.

AI Output

AI-generated replies may be inaccurate or incomplete. Businesses are responsible for reviewing configuration, monitoring quality, and ensuring replies comply with applicable laws and platform policies.

Platform Compliance

Businesses must comply with Meta, Instagram, Facebook, OpenAI, and other applicable third-party terms when using connected APIs or AI services.

Availability

The service may depend on third-party APIs and may be interrupted by outages, policy changes, rate limits, token expiration, or app review requirements.

Termination

We may suspend or terminate access if the service is used in a way that creates legal, security, platform, or abuse risk.

Contact

For support, contact: support@zoodidirect.info