Data Deletion Instructions

Last updated: July 27, 2026

You can request deletion of business configuration data, stored assistant knowledge, message logs, and account connection records associated with Zoodi Direct.

How to Request Deletion

1. Email privacy@zoodidirect.info with the subject line "Data Deletion Request".
2. Include the business name, connected page or account name, and the email address used to manage the service.
3. We may ask for additional verification to confirm that you are authorized to request deletion for the business account.

What We Delete

• Stored assistant knowledge and example replies.
• Stored message logs and debug events, where applicable.
• Stored access tokens and account connection records.

Processing Time

We aim to process verified deletion requests within 30 days, unless a longer retention period is required for security, fraud prevention, legal compliance, or dispute resolution.

Disconnecting Platform Access

You can also remove the app from your Meta or Instagram business integrations through your platform account settings. Removing access may stop new data collection but does not automatically delete data already stored by the service.